Support

Most issues are one of the ones below. If yours isn't here, email us — a person reads every message.

My habit reminders aren't arriving

1. Check that notifications are allowed for Udisah in Settings → Notifications → Udisah.
2. Open the habit in Udisah and confirm its reminder is switched on and set to the time you expect.
3. Make sure a Focus mode or Do Not Disturb isn't silencing them.

I paid for Pro but the app still shows the free plan

Open Profile → Restore purchases, and make sure you're signed in with the same Apple ID you bought with. Purchases are tied to that Apple ID, not to your email address. If Pro still doesn't unlock, email us your store receipt and we'll fix it manually.

How do I cancel my subscription?

Subscriptions are billed by Apple, so they're cancelled in your Apple account: Settings → your name → Subscriptions → Udisah. The Manage plan button in the Udisah Profile tab takes you straight there. Deleting the app does not cancel a subscription.

How do I delete my account and data?

Open the Profile tab and choose Delete account. That permanently removes your account and the habit data attached to it — see the privacy policy for exactly what is deleted. Note that deleting your account does not cancel a subscription; cancel that in your app store first.

Can I change language or colour?

Yes — both live in Profile. Udisah speaks English, Spanish, French, German, Portuguese, Arabic, Romanian and Norwegian, and ships five accent colours (Ember, Teal, Purple, Blue and Gold) in light or dark mode.

Will I lose my streaks if I switch phones?

No. Your habits and check-ins are stored with your account. Sign in on the new iPhone and everything is there, streaks included.

Something Ariyah said was wrong or offensive

Tap the report option under the message. Reports come to us directly, and they're the fastest way to get bad output looked at. Ariyah is an AI coach — it isn't a doctor, therapist or financial adviser, and its answers shouldn't be treated as professional advice.